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Tharisa Minerals Marikana, North West, South Africa
Oct 18, 2019
Permanent
Introduction "Tharisa plc (Tharisa) is a European headquartered, integrated resource group. We are uniquely positioned incorporating mining, processing, beneficiation, marketing, sales and logistics." Tharisa Minerals Mine is situated near the town of Marikana in the North West Province, and is seeking to appoint a qualified candidate to the following position based at the mine. Specification Shovel Operator 500T, REF: SHOVOP 002 Internal/ External Role Context The Shovel Operator is responsible for clearing blasted rock material from the face and achieve set targets. Shovel Operator is expected to utilise the machine effectively for high productivity as well as appreciate the machine maintenance and optimum working parameters. Core Work Outputs: Execute daily approved plan and achieving daily production targets, Load to the required elevation using grade box, Scaling of the high walls, Ensure proper understanding of the required actions and orders, Apply recognised work and safety standards, Ensure that tasks are completed to required quality standards, Follow work instructions to set standards and procedures, Identify and implement control measures to safety related hazards and risks, Support operational team members when they require assistance, Ensure effective communication with team members. Requirements Minimum Requirements: Grade 12, Code 10 driver license for multi-skilling purpose, Must pass both medical examination and Dover test, Minimum of 1 year as a CAT 6050 Face Shovel Operator, Should have excellent command in English both verbally and written, Must be able to work shifts and holidays applicable, and 1-year mining experience in Open Cast Mining will be an advantageous.
Bayport Financial Services Thohoyandou, Limpopo, South Africa
Oct 18, 2019
Permanent
Introduction This role will be responsible for providing a friendly, courteous and professional service experience to customers that promotes the Bayport brand. Specification KEY PERFORMANCE AREAS (KPAS)/ KEY RESPONSIBILITIES: STRATEGIC INITIATIVES *Implement and support sales strategic initiatives as outlined by the business. *Provide strategic support to the branch operational management. OPERATIONAL *Welcome and greet walk-in customers when they arrive at the branch. *Identify customer needs and provide excellent information of the Bayport product basket. *Explain the relevant processes to the client and establish if they qualify to proceed with the process at that point in time. *Welcome and attend to client queries & direct clients to relevant desk for service required *Management of client waiting area / queue management. *Provide excellent client service and build sustainable relationships that enhance the Bayport brand. *Ensure effective management of all costs within your control (telephone and data). *Assist with ensuring that all fraud related cases are reported to forensics. *Request required documents from clients and scan them for verification *Oversee and assist to ensure cleanliness of the branch. *Assists to create and maintain health and safety working environment for clients and employees by ensuring that the branch is compliant with health and safety regulations and company policies. *Complete and maintain updated attendance, complains & complements registers. *Assist with marketing initiative i.e. making appointments, assist with referrals. *Identify training gaps within the branch staff to ensure superior client service. *Perform any additional admin duties/activities assigned by management from time to time. STAKEHOLDER ENGAGEMENT *Schedule monthly sessions with staff for information sharing including complains/complements for training purposes. *Provide regular reports to management for decision making. TECHNICAL COMPETENCIES: Fraud Management Demonstrates the ability to identify and manage fraud as it pertains to the relevant industries. Industry Specific Knowledge (i.e. banking, insurance) Demonstrates the business acumen required to function successfully within the industry, specific to the role filled. Client Service Delivers a positive client service experience. Client Focus Demonstrate the skills to review and assess a customer's relationship and experience associated with the company's pre-sale, mid-sale and post-sale product/service interaction and quality. Products & Services (specific to product) Demonstrates an in-depth knowledge of the organization specific services and products. Discourses clearly and easily on all products. Problem Solving Demonstrate the ability to identify problems and/or opportunities and responding to them with insight and creativity. Examining the possible solutions and making informed choices based on the best and most relevant information and resources available. Use of Specific Operational IT Systems Demonstrates the successful use of internal proprietary systems that enable business operations Client Interaction, Handling & Education (telephonic & face to face) Demonstrates the ability to telephonically deal with clients and handle the diverse spectrum of client interactions effectively. In addition, is able to deal with a variety of client types and moods. Computer Literacy Demonstrate the required knowledge and skills associated with operating a Personal Computer. Language proficiency: English Communicates clearly and concisely in English. This includes both the verbal and written mediums. Language proficiency: Local Communicates clearly and concisely in any additional required language. This includes both the verbal and written mediums. Client Retention The ability to interact with a client to successfully enable the retention of said client. Behavioural Competencies Brand Building Demonstrate the capability to enhance the company's brand value either directly through daily behaviour that directly promotes the brand. Living the brand. Credit & Credit Policy Demonstrate an ability to implement all credit evaluations and process against the guidelines housed within the credit policy. Have the required skills and knowledge in terms of Credit as a discipline. Culture advocate Demonstrate the ability to unpack the company's desired culture in a specific direction. The ability to live and sell the desired culture through day-to-day activities and behaviour. Knowledge of People A comprehension of people behaviour as it relates to the workplace. This could be linked to staff and colleagues as well as customers. Needs Assessment Demonstrate the ability to conduct a customer needs assessment. Demonstrate the capacity to collect and assess information provided by the customer. This will be done through probing and leading the conversation with the customer and most importantly listening to the needs, or implied needs that the customer expresses. Professionalism & Toolkit The ability to be professional at all times. As a representative of Bayport to ensure that the brand is at all times promoted through the individual's attitude, mannerism and dress. Requirements MINIMUM QUALIFICATIONS Matric and / or NQF level 4 qualification DESIRED REQUIREMENTS Banking Level 4 qualification would be an added advantage MINIMUM REQUIREMENTS 1-2 years experience in customer services environment Computer literate (excel, word, email programs) DESIRED REQUIREMENTS Direct marketing experience an advantage
Aurum Group Tembisa, Gauteng, South Africa
Oct 18, 2019
Temporary
Introduction LAY COUNSELLOR POSITION: (EKURHULENI EAST) The Aurum Institute is offering a great opportunity to suitably qualified and experienced staff to contribute towards our mission to improve the health of people and communities through innovation in Global Health Research and Systems. We are focused on research, support and implementing integrated approaches to managing TB and HIV. The following positions have become available as part of the Health System Division projects. Specification PURPOSE OF THIS ROLE The Lay Counsellor is responsible for providing HIV/AIDS testing and counselling. The Lay Counsellor also renders psychosocial support counselling and continued adherence support for participants. TECHNICAL WORK RESPONSIBILITIES oHIV testing and counselling (Rapid and HIVSS). oCouples counselling oProvide a linkage from diagnosis to HIV care and treatment oProvide adherence counselling and patient education for: oInitiation and continued adherence support for patients on ART oPatients on medication for treatment of drug-sensitive TB and multi- drug resistant TB, TB prevention and contact tracing oPregnant and breastfeeding women oPaediatric and adolescent disclosure counselling oFacilitation of community-supported models of ART delivery oIdentification of process inadequacies and recommendations oImplement community-supported models of ART delivery oIdentification of process inadequacies and provide recommendations oDocument counselling sessions as per study worksheets oUtilise the specified counselling method (Next Step counselling) and recommend an effective counselling strategy in accordance with the relevant legislation and policies oInform line management of any suspicion of social/self-harm Requirements YOU MUST HAVE: oQualification/Professional Membership oGrade 12 oHIV/AIDS Counselling and Testing Certificate Advantageous oRelationship Counselling Certificate oTrauma Counselling Certificate oWork Proven Experience o2 years' HIV testing and counselling o2 years' HIV and TB community education and mobilisation oOther requirements oValid Driver's Licence oOwn Vehicle (Optional)
Payments Association of South Africa (PASA) Parktown, Gauteng, South Africa
Oct 18, 2019
Permanent
Introduction PASA is the payment system management body recognised by the South African Reserve Bank (SARB), in terms of the National Payment System Act of 1998, to organise, manage and regulate the participation of its members in the payment system. The purpose of this role is to ensure the effective administration of the end-to-end monitoring and exit processes in the debit order business in PASA. The IT Service Desk is the central point of contact for all IT related incidents and service requests. The role of the Desktop Support Technician is to provide second line support for all staff. The desktop Support Technician is responsible for resolving support requests as well as meeting Staff satisfaction and continuous service delivery demands. Specification Education and Experience Required: Good general level of education with English Language and Mathematics; A+ and N+; Experience with HP Switches and Fortigate Firewalls; Previous experience of working in an IT support role; Working knowledge of Microsoft Windows and MAC client operating systems as well as various software packages including Microsoft Office and Adobe Creative Suite; Experience within a customer service role; and 2 years' work experience. Knowledge & Skills: Microsoft Systems (Windows 10, Server 2016); HyperV; Understanding of Filesite; SAS Storage; MCSE; Microsoft Exchange; MS SQL; Information Security; Excellent organisational skills; Ability to communicate effectively with a wide variety of people in a professional manner, face to face, on the telephone and in writing; Has an understanding on how a Boardroom Facility operates; Ability to demonstrate practical troubleshooting and problem analysis techniques; Good attention to detail and ability to show initiative; Ability to plan and priorities work load without supervision; Ability to priorities, manage and perform under pressure; Excellent knowledge of Customer Service best practice; and Willing to work flexibly and with enthusiasm. Requirements Core Accountabilities To diagnose and resolve software and hardware incidents including operating systems and across a range of software applications To assist all our users with any logged IT and Facility related incidents when called upon. To take ownership of issues by carrying out problem analysis to implement temporary or permanent fixes with the aim of restoring service to the User as soon as possible escalating incidents when needed to the IT Manager To accurately record, update and document requests using the Service desk system. The install and configure new equipment. To resolve IT incidents and upgrade different types of software and hardware. Maintain excellent verbal communication skills with the ability to communicate effectively with technical and non- technical colleagues at all levels in the organization. To maintain a first class level of customer service ensuring that all customers are treated efficiently and in an appropriate manner. •To be a highly motivated team player with the skills and ability to manage changing priorities. •To create, maintain and publish relevant support documentation in order to assist all staff in the quick resolution of their incidents and service requests and enable users to become more self-sufficient. •Exhibit a flexible approach to working on a Priority basis and provide necessary cover where needed. •Be willing to attend training as necessary to keep up to date with the latest technology and internal system processes. •To work within the relevant legislation, policies and procedures. •To participate in the Annual Performance Development Review Process. •To actively support equality and diversity policies of PASA. •Working within the OSHA Act, the post holder has a legal duty to take reasonable care for Health and Safety both for themselves and others who may be affected by their actions. They are also required to undertake Health and Safety training commensurate with the level required by the post and to take part in risk assessment procedures and the implementation of agreed recommended work practices within the area. •Undertaking other duties not specifically stated which from time to time are necessary without altering the nature or level of responsibility
BKB Aberdeen, Eastern Cape, South Africa
Oct 18, 2019
Permanent
Introduction The jobholder is responsible for marketing and sales of agricultural related products as well as the point of sale administration thereof as well as constant interaction with clients and completing trade administration. Specification Grade 12 Very good communication skills Knowledge of general farming related requisites Proven administrative skills General computer skills related to point of sale systems Knowledge and experience in trade administration Bilingual (Afrikaans/English Communication skills Negotiation skills Computer literate Accuracy with numbers
IsoMetrix Fourways, Gauteng, South Africa
Oct 18, 2019
Permanent
Introduction IsoMetrix is a fast-growing, international software company playing a leading role in software solutions for Governance, Risk and Compliance. We are looking for an intermediate a QA Manager with suitable qualifications and experience to join our Software development team. The IsoMetrix DNA encompasses the following core values and behaviours: Own It! Do the right thing Embrace Ideas Win together Think Beyond Specification Main purpose of Job: Responsible for managing a team of test specialist, QA Systems and QA processes. Establishing QA test strategy for Metrix. Primary responsibilities: Oversee all software testing as well as conducting software testing. Managing test plans Research different testing methodologies and software to improve on current processes. Managing quality and delivery of QA testers Defect Management and reporting Resource planning Requirements Minimum qualification and experience: BSC Computer Science or relevant qualification ISTQB Foundation Certificate ISTQB Advanced test Manager Minimum work experience: 5 -7 Years experience in software testing Minimum 2 Years experience in management role Experience / training that would be an advantage: Testing Methodologies. Good knowledge of (STLC) Software testing life cycle. Exposure to the software development lifecycle (SDLC), business and process modelling Good understanding of broad business processes and principles. Experience with test management system e.g. Test Director, ALM 11 etc. Experience with any bug tracking and software release tracking systems an advantage. Personal Abilities Excellent documentation skills. Team player. Extra mile attitude. Self-driven. Self-motivated. •Must be able to work under pressure and meet deadlines
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