Clicks Group

49 job(s) at Clicks Group

Clicks Group Cape Town North, South Africa
May 18, 2020
Permanent
Overview Are you passionate about helping people feel good? Are you confident to lead a team to deliver high standards of patient care and service excellence? We have an exciting opportunity at a Clicks Pharmacy for a Pharmacy Manager. The position reports into the Area Manager. Purpose and Objectives Job Purpose: To ensure the efficient operation of the dispensary and the clinic and to ensure service excellence by leading and directing the pharmacy team to deliver high standards of Pharmaceutical care in order to meet sales and compliance targets, leading to a competitive advantage for the brand. Job Objectives: To ensure and to provide high standards of pharmaceutical care, accurate and safe dispensing, including generic substitution, and the provision of advice in accordance with Clicks' way of working, good pharmacy practice and within the legal scope of practice as outlined by the South African Pharmacy Council (SAPC). To efficiently manage and control all operational activities of the dispensary, including safe and responsible stock management, shrinkage, general housekeeping and administration in line with merchandising, SAPC regulations and company standards. To ensure the operational viability of the dispensary through sound financial management, focus on core dispensary and clinic targets, management of expenses and proactively taking appropriate action as required. To ensure competent and motivated employees, including learners and interns, through effective selection, leadership, management and on-going development in order to build capacity and capability to meet current and future business needs. To adequately schedule staff in line with the labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed, including ensuring weekly time and attendance and employee records are complete and submitted to HR. To manage customer service initiatives in the dispensary that results in a great customer experience, drives customer loyalty and achieves club card participation targets. To ensure integration and partnership with the clinic and healthcare aisle resulting in a full offering to customers regarding their healthcare needs. To support the Group's vision to be the customer's first choice health and beauty retailer by living and driving the company values. To drive cohesion, consistency and integration between the store operation, pharmacy and clinic teams. To drive a high performing business culture that delivers employee affiliation, customer satisfaction and shareholder value. Requirements Education and Experience Requirements: Essential: Registered Pharmacist with SAPC Essential: Minimum 2 years' experience post community service year Essential: Minimum 1 year People Management experience Essential: Registration with SAPC as the Responsible Pharmacist Desirable: Retail Pharmacy experience Desirable: Unisolve experience Job Knowledge and Skills Required: SAPC and relevant legal knowledge Ethical working practice and compliance Knowledge of stock, cost, risk and compliance management procedures Knowledge of patient care, professional counselling Knowledge of customer service excellence Knowledge of labour legislation and IR practices Sound understanding and application of financial management principles Knowledge of competency based interviewing Sound managerial, tutorship and coaching skills Results and target driven Planning and organising skills Problem-solving skills Strong customer orientation Interpersonal skills (Customer service orientation and effective patient care) Computer literacy Strong financial acumen Essential Competencies Leading and Supervising Delivering Results and Meeting Customer Expectations Planning and Organising Relating and networking Following instructions and Procedures Coping with Pressures and Setbacks Entrepreneurial and Commercial Thinking Working with people Adhering to Principles and Values Kindly note only applicants who meet the minimum requirements will be contacted.​ We are committed to the principles of Employment Equity.
Clicks Group Cape Town North, South Africa
May 18, 2020
Permanent
Overview Are you passionate about helping people feel good? Are you confident to lead a team to deliver high standards of patient care and service excellence? We have an exciting opportunity at a Clicks Pharmacy for a Pharmacy Manager. The position reports into the Area Manager. Purpose and Objectives Job Purpose: To ensure the efficient operation of the dispensary and the clinic and to ensure service excellence by leading and directing the pharmacy team to deliver high standards of Pharmaceutical care in order to meet sales and compliance targets, leading to a competitive advantage for the brand. Job Objectives: To ensure and to provide high standards of pharmaceutical care, accurate and safe dispensing, including generic substitution, and the provision of advice in accordance with Clicks' way of working, good pharmacy practice and within the legal scope of practice as outlined by the South African Pharmacy Council (SAPC). To efficiently manage and control all operational activities of the dispensary, including safe and responsible stock management, shrinkage, general housekeeping and administration in line with merchandising, SAPC regulations and company standards. To ensure the operational viability of the dispensary through sound financial management, focus on core dispensary and clinic targets, management of expenses and proactively taking appropriate action as required. To ensure competent and motivated employees, including learners and interns, through effective selection, leadership, management and on-going development in order to build capacity and capability to meet current and future business needs. To adequately schedule staff in line with the labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed, including ensuring weekly time and attendance and employee records are complete and submitted to HR. To manage customer service initiatives in the dispensary that results in a great customer experience, drives customer loyalty and achieves club card participation targets. To ensure integration and partnership with the clinic and healthcare aisle resulting in a full offering to customers regarding their healthcare needs. To support the Group's vision to be the customer's first choice health and beauty retailer by living and driving the company values. To drive cohesion, consistency and integration between the store operation, pharmacy and clinic teams. To drive a high performing business culture that delivers employee affiliation, customer satisfaction and shareholder value. Requirements Education and Experience Requirements: Essential: Registered Pharmacist with SAPC Essential: Minimum 2 years' experience post community service year Essential: Minimum 1 year People Management experience Essential: Registration with SAPC as the Responsible Pharmacist Desirable: Retail Pharmacy experience Desirable: Unisolve experience Job Knowledge and Skills Required: SAPC and relevant legal knowledge Ethical working practice and compliance Knowledge of stock, cost, risk and compliance management procedures Knowledge of patient care, professional counselling Knowledge of customer service excellence Knowledge of labour legislation and IR practices Sound understanding and application of financial management principles Knowledge of competency based interviewing Sound managerial, tutorship and coaching skills Results and target driven Planning and organising skills Problem-solving skills Strong customer orientation Interpersonal skills (Customer service orientation and effective patient care) Computer literacy Strong financial acumen Essential Competencies Leading and Supervising Delivering Results and Meeting Customer Expectations Planning and Organising Relating and networking Following instructions and Procedures Coping with Pressures and Setbacks Entrepreneurial and Commercial Thinking Working with people Adhering to Principles and Values Kindly note only applicants who meet the minimum requirements will be contacted.​ We are committed to the principles of Employment Equity.
Clicks Group Plettenberg Bay, South Africa
May 18, 2020
Permanent
Overview Are you passionate about helping people feel good? Are you confident to lead a team to deliver high standards of patient care and service excellence? We have an exciting opportunity at a Clicks Pharmacy for a Pharmacy Manager. The position reports into the Area Manager. Purpose and Objectives Job Purpose: To ensure the efficient operation of the dispensary and the clinic and to ensure service excellence by leading and directing the pharmacy team to deliver high standards of Pharmaceutical care in order to meet sales and compliance targets, leading to a competitive advantage for the brand. Job Objectives: To ensure and to provide high standards of pharmaceutical care, accurate and safe dispensing, including generic substitution, and the provision of advice in accordance with Clicks' way of working, good pharmacy practice and within the legal scope of practice as outlined by the South African Pharmacy Council (SAPC). To efficiently manage and control all operational activities of the dispensary, including safe and responsible stock management, shrinkage, general housekeeping and administration in line with merchandising, SAPC regulations and company standards. To ensure the operational viability of the dispensary through sound financial management, focus on core dispensary and clinic targets, management of expenses and proactively taking appropriate action as required. To ensure competent and motivated employees, including learners and interns, through effective selection, leadership, management and on-going development in order to build capacity and capability to meet current and future business needs. To adequately schedule staff in line with the labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed, including ensuring weekly time and attendance and employee records are complete and submitted to HR. To manage customer service initiatives in the dispensary that results in a great customer experience, drives customer loyalty and achieves club card participation targets. To ensure integration and partnership with the clinic and healthcare aisle resulting in a full offering to customers regarding their healthcare needs. To support the Group's vision to be the customer's first choice health and beauty retailer by living and driving the company values. To drive cohesion, consistency and integration between the store operation, pharmacy and clinic teams. To drive a high performing business culture that delivers employee affiliation, customer satisfaction and shareholder value. Requirements Education and Experience Requirements: Essential: Registered Pharmacist with SAPC Essential: Minimum 2 years' experience post community service year Essential: Minimum 1 year People Management experience Essential: Registration with SAPC as the Responsible Pharmacist Desirable: Retail Pharmacy experience Desirable: Unisolve experience Job Knowledge and Skills Required: SAPC and relevant legal knowledge Ethical working practice and compliance Knowledge of stock, cost, risk and compliance management procedures Knowledge of patient care, professional counselling Knowledge of customer service excellence Knowledge of labour legislation and IR practices Sound understanding and application of financial management principles Knowledge of competency based interviewing Sound managerial, tutorship and coaching skills Results and target driven Planning and organising skills Problem-solving skills Strong customer orientation Interpersonal skills (Customer service orientation and effective patient care) Computer literacy Strong financial acumen Essential Competencies Leading and Supervising Delivering Results and Meeting Customer Expectations Planning and Organising Relating and networking Following instructions and Procedures Coping with Pressures and Setbacks Entrepreneurial and Commercial Thinking Working with people Adhering to Principles and Values Kindly note only applicants who meet the minimum requirements will be contacted.​ We are committed to the principles of Employment Equity.
Clicks Group Mpumalanga, South Africa
May 14, 2020
Permanent
Overview Are you passionate about helping people feel good? Are you confident to lead a team to deliver high standards of patient care and service excellence? We have an exciting opportunity at a Clicks Pharmacy for a Pharmacy Manager. The position reports into the Area Manager. Purpose and Objectives Job Purpose: To ensure the efficient operation of the dispensary and the clinic and to ensure service excellence by leading and directing the pharmacy team to deliver high standards of Pharmaceutical care in order to meet sales and compliance targets, leading to a competitive advantage for the brand. Job Objectives: To ensure and to provide high standards of pharmaceutical care, accurate and safe dispensing, including generic substitution, and the provision of advice in accordance with Clicks' way of working, good pharmacy practice and within the legal scope of practice as outlined by the South African Pharmacy Council (SAPC). To efficiently manage and control all operational activities of the dispensary, including safe and responsible stock management, shrinkage, general housekeeping and administration in line with merchandising, SAPC regulations and company standards. To ensure the operational viability of the dispensary through sound financial management, focus on core dispensary and clinic targets, management of expenses and proactively taking appropriate action as required. To ensure competent and motivated employees, including learners and interns, through effective selection, leadership, management and on-going development in order to build capacity and capability to meet current and future business needs. To adequately schedule staff in line with the labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed, including ensuring weekly time and attendance and employee records are complete and submitted to HR. To manage customer service initiatives in the dispensary that results in a great customer experience, drives customer loyalty and achieves club card participation targets. To ensure integration and partnership with the clinic and healthcare aisle resulting in a full offering to customers regarding their healthcare needs. To support the Group's vision to be the customer's first choice health and beauty retailer by living and driving the company values. To drive cohesion, consistency and integration between the store operation, pharmacy and clinic teams. To drive a high performing business culture that delivers employee affiliation, customer satisfaction and shareholder value. Requirements Education and Experience Requirements: Essential: Registered Pharmacist with SAPC Essential: Minimum 2 years' experience post community service year Essential: Minimum 1 year People Management experience Essential: Registration with SAPC as the Responsible Pharmacist Desirable: Retail Pharmacy experience Desirable: Unisolve experience Job Knowledge and Skills Required: SAPC and relevant legal knowledge Ethical working practice and compliance Knowledge of stock, cost, risk and compliance management procedures Knowledge of patient care, professional counselling Knowledge of customer service excellence Knowledge of labour legislation and IR practices Sound understanding and application of financial management principles Knowledge of competency based interviewing Sound managerial, tutorship and coaching skills Results and target driven Planning and organising skills Problem-solving skills Strong customer orientation Interpersonal skills (Customer service orientation and effective patient care) Computer literacy Strong financial acumen Essential Competencies Leading and Supervising Delivering Results and Meeting Customer Expectations Planning and Organising Relating and networking Following instructions and Procedures Coping with Pressures and Setbacks Entrepreneurial and Commercial Thinking Working with people Adhering to Principles and Values Kindly note only applicants who meet the minimum requirements will be contacted.​ We are committed to the principles of Employment Equity.
Clicks Group Kwazulu Natal, South Africa
May 13, 2020
Permanent
Overview You are responsible for the co-ordination of operational activities within a multi-disciplined environment, assuming full responsibility for all key performance indicators. Purpose and Objectives To ensure effective utilisation of our people and resources to drive productivity to targets. To lead and direct the department to achieve consistent process compliance and adherence to all relevant company SOPs (Standard operating procedures), cutoffs and daily reports. To effectively manage and control systems. The achievement of budgeted and agreed financial targets. To enforce adherence to safety procedures, co-ordinate and manage emergencies ensuring a safe working environment. To engage, network and communicate with internal stakeholders e.g. Stores and External Stakeholders e.g. Suppliers to ensure prompt query resolution. To continuously analyse, interpret and report in order to facilitate process improvement. To ultimately deliver high levels of service to Our Customers. To live and instill The Brand's Values. Requirements Job Related Skills Good planning and organizational skills Excellent written and verbal communication Good attention to detail and accuracy Analyzing of operational statistics and processes Persuading and Influencing others Computer literacy (Minimum Intermediary level Excel and PowerPoint skills) Job Knowledge Knowledge of Distribution Centre processes and procedures Business and management principles People Management Health and Safety Asset Management and Maintenance Minimum Qualifications Essential: Matric (Grade 12) Desirable: Relevant Tertiary Qualification Minimum Experience Essential: 3 - 5 Years in a Distribution Centre Key Competencies Delivering Results and Meeting Customer Expectations Leading and Supervising Planning and Organizing Adhering to Principles and Values Decision-making and Initiating appropriate actions
Clicks Group Johannesburg, South Africa
May 11, 2020
Permanent
Overview To promote and deliver professional, commercially viable and quality clinic services in compliance with South African Nursing Council regulations and company standards. Purpose and Objectives Manage a commercially viable clinic in line with company guidelines Provide lifestyle management screening tests Conduct “Well Baby” clinics, including health immunisations and baby health monitoring Offer and provide reproductive health services Provide adult immunisations Provide Primary Health Care e.g. minor ailments and wound care Render a Phlebotomy Service Compile professional, stock and financial management reports Manage medical waste, ensure a safe environment and safety precautions are taken Manage adverse events and emergencies Counsel and advise patients on health information, weight management and refer patients to Pharmacists and other health professionals when appropriate Plan and implement “Health Days” and other projects Develop health professional networks Requirements Qualifications and Experience: Registration as Professional Nurse 3 year diploma in nursing or the 4 year degree A minimum of 3 years practical experience in a broad range of nursing disciplines, preferably Community Health, Primary Health and Midwifery Unisolv and Allegra (preferable) MS Office (Word, Outlook, Excel) Skills, Abilities and Job Related Knowledge: Ensures patient information is held securely, confidentially and accurately maintained on an electronic system Administration and reporting to ensure efficient running of the clinic as per company policy and processes Ensures payment for services received by ensuring controls in place and adhered to Manages, monitors and orders clinic services stock and equipment, along with prevention of loss and shrinkage and monitoring cold chain Financial and commercial acumen Ensures SANC registration and indemnity up to date Establishes locum network and arranges locums Implements and conducts self-audit tool Time management Competencies: Adhering to Principles and Values Working with People Delivering Results and Meeting Customer Expectations Following Instructions and Procedures Relating and Networking ▪ Planning and Organising ▪ Commercial Awareness Kindly note only applicants who meet the minimum requirements will be contacted.​ All positions will be filled in accordance with our Employment Equity plan. We also encourage people with disabilities to apply.
Clicks Group Northern Cape, South Africa
May 11, 2020
Permanent
Overview Are you passionate about helping people feel good? Are you confident to lead a team to deliver high standards of patient care and service excellence? We have an exciting opportunity at a Clicks Pharmacy for a Pharmacy Manager. The position reports into the Area Manager. Purpose and Objectives Job Purpose: To ensure the efficient operation of the dispensary and the clinic and to ensure service excellence by leading and directing the pharmacy team to deliver high standards of Pharmaceutical care in order to meet sales and compliance targets, leading to a competitive advantage for the brand. Job Objectives: To ensure and to provide high standards of pharmaceutical care, accurate and safe dispensing, including generic substitution, and the provision of advice in accordance with Clicks' way of working, good pharmacy practice and within the legal scope of practice as outlined by the South African Pharmacy Council (SAPC). To efficiently manage and control all operational activities of the dispensary, including safe and responsible stock management, shrinkage, general housekeeping and administration in line with merchandising, SAPC regulations and company standards. To ensure the operational viability of the dispensary through sound financial management, focus on core dispensary and clinic targets, management of expenses and proactively taking appropriate action as required. To ensure competent and motivated employees, including learners and interns, through effective selection, leadership, management and on-going development in order to build capacity and capability to meet current and future business needs. To adequately schedule staff in line with the labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed, including ensuring weekly time and attendance and employee records are complete and submitted to HR. To manage customer service initiatives in the dispensary that results in a great customer experience, drives customer loyalty and achieves club card participation targets. To ensure integration and partnership with the clinic and healthcare aisle resulting in a full offering to customers regarding their healthcare needs. To support the Group's vision to be the customer's first choice health and beauty retailer by living and driving the company values. To drive cohesion, consistency and integration between the store operation, pharmacy and clinic teams. To drive a high performing business culture that delivers employee affiliation, customer satisfaction and shareholder value. Requirements Education and Experience Requirements: Essential: Registered Pharmacist with SAPC Essential: Minimum 2 years' experience post community service year Essential: Minimum 1 year People Management experience Essential: Registration with SAPC as the Responsible Pharmacist Desirable: Retail Pharmacy experience Desirable: Unisolve experience Job Knowledge and Skills Required: SAPC and relevant legal knowledge Ethical working practice and compliance Knowledge of stock, cost, risk and compliance management procedures Knowledge of patient care, professional counselling Knowledge of customer service excellence Knowledge of labour legislation and IR practices Sound understanding and application of financial management principles Knowledge of competency based interviewing Sound managerial, tutorship and coaching skills Results and target driven Planning and organising skills Problem-solving skills Strong customer orientation Interpersonal skills (Customer service orientation and effective patient care) Computer literacy Strong financial acumen Essential Competencies Leading and Supervising Delivering Results and Meeting Customer Expectations Planning and Organising Relating and networking Following instructions and Procedures Coping with Pressures and Setbacks Entrepreneurial and Commercial Thinking Working with people Adhering to Principles and Values Kindly note only applicants who meet the minimum requirements will be contacted.​ We are committed to the principles of Employment Equity.
Clicks Group Johannesburg, South Africa
May 11, 2020
Permanent
Overview To promote and deliver professional, commercially viable and quality clinic services in compliance with South African Nursing Council regulations and company standards. Purpose and Objectives Manage a commercially viable clinic in line with company guidelines Provide lifestyle management screening tests Conduct “Well Baby” clinics, including health immunisations and baby health monitoring Offer and provide reproductive health services Provide adult immunisations Provide Primary Health Care e.g. minor ailments and wound care Render a Phlebotomy Service Compile professional, stock and financial management reports Manage medical waste, ensure a safe environment and safety precautions are taken Manage adverse events and emergencies Counsel and advise patients on health information, weight management and refer patients to Pharmacists and other health professionals when appropriate Plan and implement “Health Days” and other projects Develop health professional networks Requirements Qualifications and Experience: Registration as Professional Nurse 3 year diploma in nursing or the 4 year degree A minimum of 3 years practical experience in a broad range of nursing disciplines, preferably Community Health, Primary Health and Midwifery Unisolv and Allegra (preferable) MS Office (Word, Outlook, Excel) Skills, Abilities and Job Related Knowledge: Ensures patient information is held securely, confidentially and accurately maintained on an electronic system Administration and reporting to ensure efficient running of the clinic as per company policy and processes Ensures payment for services received by ensuring controls in place and adhered to Manages, monitors and orders clinic services stock and equipment, along with prevention of loss and shrinkage and monitoring cold chain Financial and commercial acumen Ensures SANC registration and indemnity up to date Establishes locum network and arranges locums Implements and conducts self-audit tool Time management Competencies: Adhering to Principles and Values Working with People Delivering Results and Meeting Customer Expectations Following Instructions and Procedures Relating and Networking ▪ Planning and Organising ▪ Commercial Awareness Kindly note only applicants who meet the minimum requirements will be contacted.​ All positions will be filled in accordance with our Employment Equity plan. We also encourage people with disabilities to apply.
Clicks Group North West, South Africa
May 11, 2020
Permanent
Overview Responsible for providing pharmaceutical care services (within scope of practice) and performing day-to-day dispensary administration according to company's Standard Operating Plans (SOPs). Purpose and Objectives Job Objectives: High standards of customer service and care Efficient stock control and administration, including repacking of medicine Efficient dispensary administration Accurate compounding Provision of general health advice High standards of housekeeping and merchandise display Ad hoc requirements as per operational requirements Requirements Qualifications and Experience: Matric with Maths (Essential) Minimum requirements of the Health Professions Council of South Africa for the various levels as a Pharmacist Assistant (Qualified, Post Basic and Learner Basic) Skills, Abilities and Job Related Knowledge: Product knowledge (Health isle and OTC) SAPC and relevant legal knowledge Customer service orientated Team Player Integrity Ethical working practice and compliance Accuracy and attention to detail Basic calculations IT Business Operating Systems MS Office Competencies: Adhering to Principles and Values Working with People Delivering Results and Meeting Customer Expectations Following Instructions and Procedures Relating and Networking Planning and Organising Kindly note only applicants who meet the minimum requirements will be contacted.​We are committed to the principles of Employment Equity
Clicks Group Northern Cape, South Africa
May 08, 2020
Permanent
Overview The Pharmacist is responsible for providing high standards of pharmaceutical care and dispensary services in accordance with Good Pharmacy Practice as well as certain aspects related to stock and financial management of the pharmacy Purpose and Objectives High standards of pharmaceutical service and care Provision of advice and pharmacy-initiated therapy Scheduled substance and dispensary stock control Efficient dispensary administration and management Accurate and safe dispensing of medication High standards of housekeeping and merchandise display Financial management and operational viability Training and development of Pharmacist Assistants and Pharmacist Interns Staff management and resource planning Ad hoc responsibilities as required to support the operational requirements of the pharmacy Requirements Qualifications and Experience: B Pharm Internship Community Service Skills, Abilities and Job Related Knowledge: SAPC and relevant legal knowledge Customer service orientated Effective patient care Professional counselling Integrity Ethical working practice and compliance Accuracy and attention to detail IT Business Operating Systems Financial Management MS Office Tutorship and Coaching Team Player Essential Competencies: Adhering to Principles and Values Working with People Delivering Results and Meeting Customer Expectations Following instructions and Procedures Relating and Networking Kindly note that only applicants who meet the requirements will be contacted. We are commited to the principles of Employment Equity.
Clicks Group Vaal / Lekoa, South Africa
May 08, 2020
Permanent
Overview Are you passionate about helping people feel good? Are you confident to lead a team to deliver high standards of patient care and service excellence? We have an exciting opportunity at a Clicks Pharmacy for a Pharmacy Manager. The position reports into the Area Manager. Purpose and Objectives Job Purpose: To ensure the efficient operation of the dispensary and the clinic and to ensure service excellence by leading and directing the pharmacy team to deliver high standards of Pharmaceutical care in order to meet sales and compliance targets, leading to a competitive advantage for the brand. Job Objectives: To ensure and to provide high standards of pharmaceutical care, accurate and safe dispensing, including generic substitution, and the provision of advice in accordance with Clicks' way of working, good pharmacy practice and within the legal scope of practice as outlined by the South African Pharmacy Council (SAPC). To efficiently manage and control all operational activities of the dispensary, including safe and responsible stock management, shrinkage, general housekeeping and administration in line with merchandising, SAPC regulations and company standards. To ensure the operational viability of the dispensary through sound financial management, focus on core dispensary and clinic targets, management of expenses and proactively taking appropriate action as required. To ensure competent and motivated employees, including learners and interns, through effective selection, leadership, management and on-going development in order to build capacity and capability to meet current and future business needs. To adequately schedule staff in line with the labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed, including ensuring weekly time and attendance and employee records are complete and submitted to HR. To manage customer service initiatives in the dispensary that results in a great customer experience, drives customer loyalty and achieves club card participation targets. To ensure integration and partnership with the clinic and healthcare aisle resulting in a full offering to customers regarding their healthcare needs. To support the Group's vision to be the customer's first choice health and beauty retailer by living and driving the company values. To drive cohesion, consistency and integration between the store operation, pharmacy and clinic teams. To drive a high performing business culture that delivers employee affiliation, customer satisfaction and shareholder value. Requirements Education and Experience Requirements: Essential: Registered Pharmacist with SAPC Essential: Minimum 2 years' experience post community service year Essential: Minimum 1 year People Management experience Essential: Registration with SAPC as the Responsible Pharmacist Desirable: Retail Pharmacy experience Desirable: Unisolve experience Job Knowledge and Skills Required: SAPC and relevant legal knowledge Ethical working practice and compliance Knowledge of stock, cost, risk and compliance management procedures Knowledge of patient care, professional counselling Knowledge of customer service excellence Knowledge of labour legislation and IR practices Sound understanding and application of financial management principles Knowledge of competency based interviewing Sound managerial, tutorship and coaching skills Results and target driven Planning and organising skills Problem-solving skills Strong customer orientation Interpersonal skills (Customer service orientation and effective patient care) Computer literacy Strong financial acumen Essential Competencies Leading and Supervising Delivering Results and Meeting Customer Expectations Planning and Organising Relating and networking Following instructions and Procedures Coping with Pressures and Setbacks Entrepreneurial and Commercial Thinking Working with people Adhering to Principles and Values Kindly note only applicants who meet the minimum requirements will be contacted.​ We are committed to the principles of Employment Equity.
Clicks Group Ga-rankuwa, South Africa
May 08, 2020
Permanent
Overview Are you passionate about retail and service excellence? Are you confident to manage a store and lead a team to deliver a competitive advantage for the brand? An exciting and challenging opportunity has become available for a Store Manager. The successful individual will report to the Area Manager. Purpose and Objectives Job Purpose: To ensure the efficient operation of the store and service excellence by leading and directing the store operations team in order to meet sales, profit and compliance targets, leading to a competitive advantage for the brand. Job Objectives: To ensure the achievement of the stores financial performance by driving and maximising sales, tracking daily targets, weekly and monthly sales plans and proactively taking appropriate action as required. To efficiently manage and control all operational activities of the store, including expenses, stock management, shrinkage, general housekeeping and administration. To successfully manage in-store execution of all visual merchandising, ensuring that in-store presentation and promotional standards are maintained and that the appearance of the store is in line with the brand image. To ensure competent and motivated employees through effective selection, leadership, management and on-going development in order to build capacity and capability to meet current and future business needs. To adequately schedule staff in line with the Group's labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed. To ensure all administrative responsibilities are attended to in an efficient manner, including ensuring weekly time and attendance and employee records are complete and submitted to HR. To execute customer service initiatives in store and take corrective action that results in a great customer experience, drives customer loyalty and achieves club card participation targets. To build and maintain sound working relationships with relevant stakeholders (centre managers, suppliers, DC's) to ensure business objectives are achieved and opportunities are maximised. To maintain an awareness of customer trends, demographics and needs and monitor the activity of local competitors in order to capitalise on opportunities. To drive cohesion, consistency and integration between the store operation, pharmacy and clinic teams. To drive a high performing business culture that delivers employee affiliation, customer satisfaction and shareholder value. To support the Group's vision to be the customer's first choice health and beauty retailer by living and driving the company values. Requirements Education and Experience Requirements: Essential: Grade 12 (Maths 50% and English 50%) Essential: B. Degree or Diploma in retail / finance management, pharmacy or related (External applicants) Minimum 2 years' experience in a store management role within a retail/FMCG store operations environment or successful completion the Clicks Trainee Store Management Programme Financial management experience (budgets, profit and loss statements, financial ratios, etc.) Job Knowledge and Skills Required: Sound understanding and application of financial management principles Strong retail/FMCG background and understanding of merchandising and promotions principles Knowledge of stock, cost, risk and compliance management procedures Knowledge of Customer service excellence Knowledge of labour legislation and IR practices Knowledge of competency based interviewing Sound managerial skills Results and target driven Planning and organising skills Problem-solving skills Strong customer orientation Good communication skills Computer literacy Strong financial acumen Essential Competencies Leading and Supervising Planning and Organising Delivering Results and Meeting Customer Expectations Entrepreneurial and Commercial Thinking Deciding and Initiating Action Working with people Analysing Coping with Pressures and Setbacks Kindly note only applicants who meet the minimum requirements will be contacted.​ All positions will be filled in accordance with our Employment Equity plan. We also encourage people with disabilities to apply.
Clicks Group Gauteng, South Africa
May 07, 2020
Permanent
Overview The main purpose of the job is to offer exceptional customer service by providing detailed product knowledge and maximising sales through effective cross and up selling. Purpose and Objectives To drive sales of the store through cross and up selling. To reduce loss and shrinkage in store by adhering to Store Operating Procedure. To create an appealing shopping environment for customers. To maximise sales by taking ownership of the execution of all promotional events and daily requirements in store. To increase profitability and brand loyalty with customers. To ensure continuity of excellent customer service. Requirements Essential Competencies: Communication skills. Customer service skills. Listening and interpersonal skills. Problem solving ability. Qualifications and Experience: Matric/Grade 12 (essential). Experience in cosmetics. Retail in sales or service environment (desirable). Skills, Abilities and Job Related Knowledge: Good understanding of retail principles. Be able to interact with customers effectively. Ability to apply selling skills. Computer literate. Good understanding of stock management principles.
Clicks Group Cape Town South, South Africa
May 07, 2020
Permanent
Overview Are you passionate about helping people feel good? Are you confident to lead a team to deliver high standards of patient care and service excellence? We have an exciting opportunity at a Clicks Pharmacy for a Pharmacy Manager. The position reports into the Area Manager. Purpose and Objectives Job Purpose: To ensure the efficient operation of the dispensary and the clinic and to ensure service excellence by leading and directing the pharmacy team to deliver high standards of Pharmaceutical care in order to meet sales and compliance targets, leading to a competitive advantage for the brand. Job Objectives: To ensure and to provide high standards of pharmaceutical care, accurate and safe dispensing, including generic substitution, and the provision of advice in accordance with Clicks' way of working, good pharmacy practice and within the legal scope of practice as outlined by the South African Pharmacy Council (SAPC). To efficiently manage and control all operational activities of the dispensary, including safe and responsible stock management, shrinkage, general housekeeping and administration in line with merchandising, SAPC regulations and company standards. To ensure the operational viability of the dispensary through sound financial management, focus on core dispensary and clinic targets, management of expenses and proactively taking appropriate action as required. To ensure competent and motivated employees, including learners and interns, through effective selection, leadership, management and on-going development in order to build capacity and capability to meet current and future business needs. To adequately schedule staff in line with the labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed, including ensuring weekly time and attendance and employee records are complete and submitted to HR. To manage customer service initiatives in the dispensary that results in a great customer experience, drives customer loyalty and achieves club card participation targets. To ensure integration and partnership with the clinic and healthcare aisle resulting in a full offering to customers regarding their healthcare needs. To support the Group's vision to be the customer's first choice health and beauty retailer by living and driving the company values. To drive cohesion, consistency and integration between the store operation, pharmacy and clinic teams. To drive a high performing business culture that delivers employee affiliation, customer satisfaction and shareholder value. Requirements Education and Experience Requirements: Essential: Registered Pharmacist with SAPC Essential: Minimum 2 years' experience post community service year Essential: Minimum 1 year People Management experience Essential: Registration with SAPC as the Responsible Pharmacist Desirable: Retail Pharmacy experience Desirable: Unisolve experience Job Knowledge and Skills Required: SAPC and relevant legal knowledge Ethical working practice and compliance Knowledge of stock, cost, risk and compliance management procedures Knowledge of patient care, professional counselling Knowledge of customer service excellence Knowledge of labour legislation and IR practices Sound understanding and application of financial management principles Knowledge of competency based interviewing Sound managerial, tutorship and coaching skills Results and target driven Planning and organising skills Problem-solving skills Strong customer orientation Interpersonal skills (Customer service orientation and effective patient care) Computer literacy Strong financial acumen Essential Competencies Leading and Supervising Delivering Results and Meeting Customer Expectations Planning and Organising Relating and networking Following instructions and Procedures Coping with Pressures and Setbacks Entrepreneurial and Commercial Thinking Working with people Adhering to Principles and Values Kindly note only applicants who meet the minimum requirements will be contacted.​ We are committed to the principles of Employment Equity.
Clicks Group Western Cape, South Africa
May 06, 2020
Permanent
Overview The main purpose of the job is to offer exceptional customer service by providing detailed product knowledge and maximising sales through effective cross and up selling. Purpose and Objectives To drive sales of the store through cross and up selling. To reduce loss and shrinkage in store by adhering to Store Operating Procedure. To create an appealing shopping environment for customers. To maximise sales by taking ownership of the execution of all promotional events and daily requirements in store. To increase profitability and brand loyalty with customers. To ensure continuity of excellent customer service. Requirements Essential Competencies: Communication skills. Customer service skills. Listening and interpersonal skills. Problem solving ability. Qualifications and Experience: Matric/Grade 12 (essential). Experience in cosmetics. Retail in sales or service environment (desirable). Skills, Abilities and Job Related Knowledge: Good understanding of retail principles. Be able to interact with customers effectively. Ability to apply selling skills. Computer literate. Good understanding of stock management principles.
Clicks Group Garden Route, South Africa
May 06, 2020
Permanent
Overview Are you passionate about helping people feel good? Are you committed to delivering high standards of patient care and service excellence? We have an exciting opportunity at a Clicks Pharmacy for a Pharmacist. The position reports into the Pharmacy Manager. Purpose and Objectives Job Purpose: To ensure the efficient operation of the dispensary and to ensure service excellence by delivering high standards of Pharmaceutical care in order to meet sales and compliance targets, leading to a competitive advantage for the brand. ​ Job Objectives: To provide high standards of pharmaceutical care, accurate and safe dispensing, including generic substitution, and the provision of advice in accordance with Clicks' way of working, good pharmacy practice and within the legal scope of practice as outlined by the South African Pharmacy Council (SAPC). To efficiently execute all operational activities of the dispensary, including safe and responsible stock management, shrinkage, general housekeeping and administration in line with merchandising, SAPC regulations and company standards. To ensure the operational viability of the dispensary through focusing on core dispensary and clinic targets. To ensure competent and motivated employees by overseeing training and development of Pharmacist Assistants and Pharmacist Interns in line with SAPC requirements when required. To execute customer service initiatives in the dispensary to ensure a great customer experience, driving of customer loyalty and achievement of club card participation targets. To build and maintain sound working relationships with relevant stakeholders (centre managers, suppliers, DC's) to ensure business objectives are achieved and opportunities are maximised. To ensure integration and partnership with the clinic and healthcare aisle resulting in a full offering to customers regarding their healthcare needs. To support the Group's vision to be the customer's first choice health and beauty retailer by living and driving the company values. Requirements Education and Experience Requirements: Essential: Registered Pharmacist with SAPC Desirable: Retail Pharmacy experience Desirable: Unisolve experience Job Knowledge and Skills Required: SAPC and relevant legal knowledge Ethical working practice and compliance Knowledge of stock, cost, risk and compliance management procedures Knowledge of patient care, professional counselling Knowledge of customer service excellence Tutorship and coaching skills Results and target driven Planning and organising skills Problem-solving skills Strong customer orientation Interpersonal skills (Customer service orientation and effective patient care) Computer literacy Strong financial acumen Essential Competencies Following instructions and Procedures Relating and networking Delivering Results and Meeting Customer Expectations Relating and networking Planning and Organising Coping with Pressures and Setbacks Entrepreneurial and Commercial Thinking Working with people Adhering to Principles and Values Kindly note only applicants who meet the minimum requirements will be contacted.​ We are committed to the principles of Employment Equity.
Clicks Group Western Cape, South Africa
May 05, 2020
Permanent
Overview Are you passionate about retail and service excellence? Are you confident to manage a store and lead a team to deliver a competitive advantage for the brand? An exciting and challenging opportunity has become available for a Store Manager. The successful individual will report to the Area Manager. Purpose and Objectives Job Purpose: To ensure the efficient operation of the store and service excellence by leading and directing the store operations team in order to meet sales, profit and compliance targets, leading to a competitive advantage for the brand. Job Objectives: To ensure the achievement of the stores financial performance by driving and maximising sales, tracking daily targets, weekly and monthly sales plans and proactively taking appropriate action as required. To efficiently manage and control all operational activities of the store, including expenses, stock management, shrinkage, general housekeeping and administration. To successfully manage in-store execution of all visual merchandising, ensuring that in-store presentation and promotional standards are maintained and that the appearance of the store is in line with the brand image. To ensure competent and motivated employees through effective selection, leadership, management and on-going development in order to build capacity and capability to meet current and future business needs. To adequately schedule staff in line with the Group's labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed. To ensure all administrative responsibilities are attended to in an efficient manner, including ensuring weekly time and attendance and employee records are complete and submitted to HR. To execute customer service initiatives in store and take corrective action that results in a great customer experience, drives customer loyalty and achieves club card participation targets. To build and maintain sound working relationships with relevant stakeholders (centre managers, suppliers, DC's) to ensure business objectives are achieved and opportunities are maximised. To maintain an awareness of customer trends, demographics and needs and monitor the activity of local competitors in order to capitalise on opportunities. To drive cohesion, consistency and integration between the store operation, pharmacy and clinic teams. To drive a high performing business culture that delivers employee affiliation, customer satisfaction and shareholder value. To support the Group's vision to be the customer's first choice health and beauty retailer by living and driving the company values. Requirements Education and Experience Requirements: Essential: Grade 12 (Maths 50% and English 50%) Essential: B. Degree or Diploma in retail / finance management, pharmacy or related (External applicants) Minimum 2 years' experience in a store management role within a retail/FMCG store operations environment or successful completion the Clicks Trainee Store Management Programme Financial management experience (budgets, profit and loss statements, financial ratios, etc.) Job Knowledge and Skills Required: Sound understanding and application of financial management principles Strong retail/FMCG background and understanding of merchandising and promotions principles Knowledge of stock, cost, risk and compliance management procedures Knowledge of Customer service excellence Knowledge of labour legislation and IR practices Knowledge of competency based interviewing Sound managerial skills Results and target driven Planning and organising skills Problem-solving skills Strong customer orientation Good communication skills Computer literacy Strong financial acumen Essential Competencies Leading and Supervising Planning and Organising Delivering Results and Meeting Customer Expectations Entrepreneurial and Commercial Thinking Deciding and Initiating Action Working with people Analysing Coping with Pressures and Setbacks Kindly note only applicants who meet the minimum requirements will be contacted.​ All positions will be filled in accordance with our Employment Equity plan. We also encourage people with disabilities to apply.
Clicks Group Western Cape, South Africa
May 05, 2020
Permanent
Overview Responsible for providing pharmaceutical care services (within scope of practice) and performing day-to-day dispensary administration according to company's Standard Operating Plans (SOPs). Purpose and Objectives Job Objectives: High standards of customer service and care Efficient stock control and administration, including repacking of medicine Efficient dispensary administration Accurate compounding Provision of general health advice High standards of housekeeping and merchandise display Ad hoc requirements as per operational requirements Requirements Qualifications and Experience: Matric with Maths (Essential) Minimum requirements of the Health Professions Council of South Africa for the various levels as a Pharmacist Assistant (Qualified, Post Basic and Learner Basic) Skills, Abilities and Job Related Knowledge: Product knowledge (Health isle and OTC) SAPC and relevant legal knowledge Customer service orientated Team Player Integrity Ethical working practice and compliance Accuracy and attention to detail Basic calculations IT Business Operating Systems MS Office Competencies: Adhering to Principles and Values Working with People Delivering Results and Meeting Customer Expectations Following Instructions and Procedures Relating and Networking Planning and Organising Kindly note only applicants who meet the minimum requirements will be contacted.​We are committed to the principles of Employment Equity
Clicks Group Western Cape, South Africa
May 05, 2020
Permanent
Overview Responsible for providing pharmaceutical care services (within scope of practice) and performing day-to-day dispensary administration according to company's Standard Operating Plans (SOPs). Purpose and Objectives Job Objectives: High standards of customer service and care Efficient stock control and administration, including repacking of medicine Efficient dispensary administration Accurate compounding Provision of general health advice High standards of housekeeping and merchandise display Ad hoc requirements as per operational requirements Requirements Qualifications and Experience: Matric with Maths (Essential) Minimum requirements of the Health Professions Council of South Africa for the various levels as a Pharmacist Assistant (Qualified, Post Basic and Learner Basic) Skills, Abilities and Job Related Knowledge: Product knowledge (Health isle and OTC) SAPC and relevant legal knowledge Customer service orientated Team Player Integrity Ethical working practice and compliance Accuracy and attention to detail Basic calculations IT Business Operating Systems MS Office Competencies: Adhering to Principles and Values Working with People Delivering Results and Meeting Customer Expectations Following Instructions and Procedures Relating and Networking Planning and Organising Kindly note only applicants who meet the minimum requirements will be contacted.​We are committed to the principles of Employment Equity
Clicks Group Mpumalanga, South Africa
May 05, 2020
Permanent
Overview Are you passionate about retail and service excellence? Are you confident to manage a store and lead a team to deliver a competitive advantage for the brand? An exciting and challenging opportunity has become available for a Store Manager. The successful individual will report to the Area Manager. Purpose and Objectives Job Purpose: To ensure the efficient operation of the store and service excellence by leading and directing the store operations team in order to meet sales, profit and compliance targets, leading to a competitive advantage for the brand. Job Objectives: To ensure the achievement of the stores financial performance by driving and maximising sales, tracking daily targets, weekly and monthly sales plans and proactively taking appropriate action as required. To efficiently manage and control all operational activities of the store, including expenses, stock management, shrinkage, general housekeeping and administration. To successfully manage in-store execution of all visual merchandising, ensuring that in-store presentation and promotional standards are maintained and that the appearance of the store is in line with the brand image. To ensure competent and motivated employees through effective selection, leadership, management and on-going development in order to build capacity and capability to meet current and future business needs. To adequately schedule staff in line with the Group's labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed. To ensure all administrative responsibilities are attended to in an efficient manner, including ensuring weekly time and attendance and employee records are complete and submitted to HR. To execute customer service initiatives in store and take corrective action that results in a great customer experience, drives customer loyalty and achieves club card participation targets. To build and maintain sound working relationships with relevant stakeholders (centre managers, suppliers, DC's) to ensure business objectives are achieved and opportunities are maximised. To maintain an awareness of customer trends, demographics and needs and monitor the activity of local competitors in order to capitalise on opportunities. To drive cohesion, consistency and integration between the store operation, pharmacy and clinic teams. To drive a high performing business culture that delivers employee affiliation, customer satisfaction and shareholder value. To support the Group's vision to be the customer's first choice health and beauty retailer by living and driving the company values. Requirements Education and Experience Requirements: Essential: Grade 12 (Maths 50% and English 50%) Essential: B. Degree or Diploma in retail / finance management, pharmacy or related (External applicants) Minimum 2 years' experience in a store management role within a retail/FMCG store operations environment or successful completion the Clicks Trainee Store Management Programme Financial management experience (budgets, profit and loss statements, financial ratios, etc.) Job Knowledge and Skills Required: Sound understanding and application of financial management principles Strong retail/FMCG background and understanding of merchandising and promotions principles Knowledge of stock, cost, risk and compliance management procedures Knowledge of Customer service excellence Knowledge of labour legislation and IR practices Knowledge of competency based interviewing Sound managerial skills Results and target driven Planning and organising skills Problem-solving skills Strong customer orientation Good communication skills Computer literacy Strong financial acumen Essential Competencies Leading and Supervising Planning and Organising Delivering Results and Meeting Customer Expectations Entrepreneurial and Commercial Thinking Deciding and Initiating Action Working with people Analysing Coping with Pressures and Setbacks Kindly note only applicants who meet the minimum requirements will be contacted.​ All positions will be filled in accordance with our Employment Equity plan. We also encourage people with disabilities to apply.